GadgetTrak Blog

GadgetTrak Cracks Theft Ring – Oakland, California
Tuesday, September 8, 2009

The headquarters of a prominent start-up in San Francisco was broken into, seven laptops were stolen from the premises. All of these laptops had security cables attached, however they were quickly and easily cut  and the laptops taken. On one of these laptops an employee had installed GadgetTrak’s laptop security software.  The device owner activated tracking for the device and contacted GadgetTrak. Within a few hours the device was connected to the Internet, the location of the thief as well as a photo of him was taken and emailed to the device owner as well as the Flickr account they had setup.

Using the data GadgetTrak ‘s software provided, the police arrived at the location in Oakland within a few hours and were able to identify who the perpetrator was as well as where he was staying.  Two of the laptops had been sold before the thief had arrived at the location the photo was captured. Using the photo the police were able to identify the person and get additional information regarding the burglary.

“The problem with traditional theft recovery applications has been that it relies only on the IP address, which requires the police to get a subpoena and it can be a long process taking days, weeks and even months. With GadgetTrak’s software we had the location and a photo of the thief immediately, this allowed us to move quickly and within a few hours we were at the location and had the indentity of the suspect” said Detective Marc Hinch of the Oakland Police Department “Having the ability to work directly with the device owner who had access to the data, as well as 24/7 access to GadgetTrak’s recovery team for technical assistance was also a huge help.”

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